Needles developed the first Case Management Software solutions for attorneys and law offices in the United States, in 1985. As a dynamic organization, Needles software products have continued to reflect and anticipate the needs of our clients by providing a highly customizable system capable of serving large enterprises and growing practices alike. An integral part of our ability to serve our clients relates to our customer focused mission. At Needles, we aspire to provide each of our clients with a level of service and resolution that leaves each of our clients with the feeling that they are our only client. We’ve been doing this for over 25 years.
The Needles philosophy is not only to listen to our clients, but to implement what they need to run their businesses as effectively and efficiently as possible, providing case management software solutions when and where they need to run their practices. Needles software helps organizations to raise their own level of customer care, which in turn makes for happier clients for many people. Once you are a client, you have joined the Needles family. Not only are our clients members of the Needles family, but so are our vendors, and very importantly, our employees. By taking the first step and calling us, you can find out what our many clients already know.